On Saturday August 4th, DLSS Geelong and Harwood Andrews co-hosted our second annual Hackathon at Deakin’s Waterfront campus.
Having had an informal networking event at the Harwood Andrews’ offices on the Friday night to introduce all student participants to each other and to the participating Harwood Andrews and Deakin staff, Saturday’s event was opened with a keynote address from Sophie Tversky, the Victorian president of The Legal Forecast.
There were five teams, and five challenge stations for the day. The challenge stations were designed by Harwood Andrews to reflect the five stages of a client’s engagement with the firm:
- Finding the firm and tapping into new markets;
- First touch-point for new clients;
- Managing the client experience;
- Enhancing the client experience with add-ons; and
- The ongoing client relationship.
Teams were tasked with addressing each of these stages, and the issues that arise throughout a client’s experience, to see how a change in process or a new technological tool might be able to assist and better the experience.
The winning team – ‘Savoury Dog People’ (chosen as their team name because they all liked savoury food… and dogs!) were praised for their re-design of the Harwood Andrews client web portal. Some of their new features included a status bar (like what you see when you order a pizza with Dominos) for tracking the progress of a matter, and a series of online animation videos that explain the various legal departments and address frequently asked questions.
Overall students had a wonderful time working in teams alongside legal professionals tackling the very real issues that they will one day be faced with as young lawyers in a profession that is being radically effected by the integration of technology.
I’d like to extend a huge thank you to Stephanie Beard, General Manager at Harwood Andrews, and to all of their staff for being so invested in this event and pushing to run it for a second year in a row. An increase in student participation this year shows that this is a significant area of interest for our cohort and the event will hopefully run again in 2019!
I’d also like to thank Sophie Tversky for coming down from Melbourne to be with us on Friday and Saturday. Her keynote address challenging participants to ‘think outside the circle’ and push the boundaries of what we ‘know’ inspired all of us to be as innovative and creative as possible. Thank you also to Justyna Sobczyk from the Deakin Law School and Meagan O’Connor from Sladen Legal for judging our teams!
Lastly, thank you to the Deakin Business and Law Faculty for wanting to be involved and support this event this year. Jean du Plessis was a wonderful proponent for this event, and with his help and the help of Faculty staff it was exciting to have the event on campus this year.
Want to know more about what’s to come from DLSS Geelong in the Careers sphere? You might want to *SAVE THE DATE* Friday August 31st! Big things are coming, just you wait and see! Keep and eye on our Facebook page for more details!